The term “Johnny-on-the-spot” is one that most people are familiar with. It means when a person is ready to impulsively act on the opportunities presented for them. Sometimes in business, things tend to move too fast for even the most experienced and thoughtful managers to be out in front of. One situation that is routinely experienced by organizations is that their content and deliverables need to be updated frequently to properly represent the products or service delivery the company offers.